Terms of Service
Last Updated: Feb 2026
Welcome to Marketplace Grow. By accessing our website, communicating with our team, or purchasing any of our services, you agree to comply with and be bound by the following Terms of Service.
1. Acceptance of Terms
By using our services, website, payment links, consultation services, or communication channels, you acknowledge that:
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You have read and understood these Terms of Service.
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You agree to comply with all applicable laws and marketplace policies.
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You are authorized to represent the business or seller account for which services are requested.
If you do not agree with these terms, please do not use our services.
2. Scope of Services
Marketplace Grow provides e-commerce growth consulting specifically tailored for ecommerce platforms. Market place may provide services including but not limited to:
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Marketplace account management
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Product listing optimization
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SEO optimization for product listings
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Catalog management
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Advertising campaign support
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Sales strategy consultation
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Product launch assistance
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Competitor analysis
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Inventory planning suggestions
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Account health monitoring
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Performance reporting
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General business consultation
The exact scope of work will depend on the package or agreement selected by the client.
3. Client Responsibilities
The client agrees to:
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Provide accurate and complete account information
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Maintain sufficient inventory levels
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Provide required approvals and documents on time
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Follow marketplace rules and policies
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Avoid prohibited or fraudulent marketplace activities
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Maintain product quality and customer service standards
Marketplace Grow is not responsible for issues caused by incomplete information, delayed approvals, policy violations, or operational failures from the client side.
4. Payments & Billing
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All payments must be made in advance unless otherwise agreed in writing.
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Payments made toward consultation, service fees, setup fees, or optimization services are generally non-refundable.
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Delayed payments may result in service suspension.
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Any applicable taxes including GST may be charged separately where required.
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Clients are responsible for maintaining valid payment methods.
5. Website Usage
Users agree not to:
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Attempt unauthorized access to our systems
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Use our website for illegal activities
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Copy or misuse website content
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Disrupt website functionality
We reserve the right to modify or discontinue website features at any time.
6. Fees and Refunds
Due to the digital and service-based nature of our business:
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Refunds are not guaranteed.
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Partial refunds may be considered only in exceptional situations at the sole discretion of Marketplace Grow.
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Work already completed, consultations delivered, strategies shared, or resources utilized are non-refundable.
7. No Performance Guarantees
Marketplace Grow provides professional consultation and optimization services based on experience, research, and marketplace best practices.
However, we do not guarantee:
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Specific sales figures
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Revenue targets
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Ranking positions
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Buy Box ownership
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Advertising ROI
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Marketplace approvals
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Suspension prevention
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Business profitability
Marketplace performance depends on multiple external factors including competition, product quality, pricing, inventory, marketplace algorithms, customer demand, and marketplace policy changes.
8. Intellectual Property
All materials, strategies, reports, templates, designs, and content provided by Marketplace Grow remain the intellectual property of Marketplace Grow unless otherwise stated.
Clients may not:
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Resell our materials
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Reproduce proprietary systems
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Share confidential internal resources publicly
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Use Marketplace Grow branding without permission
9. Confidentiality and Data Protection
Marketplace Grow respects the confidentiality of client information.
We do not intentionally disclose:
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Seller account information
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Pricing strategies
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Sales data
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Product details
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Internal business information
except where required by law or with client permission.
Clients are also expected to keep Marketplace Grow strategies, recommendations, and proprietary methods confidential.
10. Third-Party Platforms
Marketplace Grow may work with or provide guidance related to third-party platforms including e-commerce marketplaces, advertising platforms, and payment gateways.
We are not responsible for:
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Marketplace algorithm changes
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Platform outages
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Account suspensions
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Policy updates
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Third-party service failures
Clients remain responsible for complying with all third-party platform terms and policies.
11. Limitation of Liability and Indemnity
Marketplace Grow shall not be liable for:
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Indirect or consequential losses
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Loss of profits or revenue
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Marketplace penalties or suspensions
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Data loss
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Delays caused by external platforms
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Business interruptions
Our total liability, if any, shall not exceed the amount paid by the client for the specific service in question.
12. Termination
Marketplace Grow reserves the right to suspend or terminate services if:
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Client violates these terms
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Fraudulent or unethical activity is identified
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Payments are overdue
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Marketplace policy violations are detected
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Cooperation from the client is insufficient
Clients may discontinue services as per agreed notice terms.
13. Governing Law and Dispute Resolution
These terms are governed by the laws of India. Any disputes arising from these services shall first be attempted to be resolved through mutual negotiation; failing which, the courts in India shall have exclusive jurisdiction.
14. Contact Information
For questions or clarifications regarding these terms, please contact us at:
Email: ecomservices@marketplacegrow.in
Phone: +91 7828682017